Support
Help with your Vine account, subscription, and sign-in. Can't find what you need? Email us and we'll get back to you.
Contact us
Email support@vine.dogukangundogan.com and we typically reply within two business days.
Sign in
Sign in to your Vine account with a one-time email code.
Frequently asked questions
- How do I sign in?
- Vine uses passwordless sign-in. Enter your email and we send you a one-time code — no password to remember. Enter the code to sign in.
- I didn't get my sign-in code.
- Codes usually arrive within a minute. Check your spam folder, make sure the email address is correct, and request a new code. Each code expires after 10 minutes.
- What does the subscription include?
- The subscription unlocks the full app: wine quality insights, flavor-matched food pairings, step-by-step recipes, and the chemistry Lab.
- How do I manage or cancel my subscription?
- Subscriptions are billed through your Apple Account. Open Settings on your device, tap your name, then Subscriptions, and select Vine to change or cancel it.
- How do I restore a purchase on a new device?
- Sign in with the same email you used before and your subscription is restored automatically. You can also use Restore Purchases from the paywall.